You can refer to the GoToMyPC Connection Wizard section for assistance. If you are unable to connect to a host within a corporate environment, network security may be blocking connections. You can refer to the Firewall section for assistance. If you are unable to connect to your host from a home computer, the problem is often security software. If you are successful from one location but not another, the issue is unlikely due to your host computer. A good way to identify this issue is to attempt a session from multiple locations. Sometimes a client computer may prevent you from connecting to your host computer. Users with these kinds of connections may have difficulty connecting to computers through GoToMyPC. Satellite, dial-up and other non-broadband Internet connections do not meet our recommended connection requirements. Make sure that both your host and client computer meet our minimum Internet connection requirements Please refer to theįirewall section for instructions on how to configure your security software to work with GoToMyPC. Make sure that a firewall or other types of security software are not blocking GoToMyPCįirewalls and other types of security software may prevent GoToMyPC from successfully connecting to your host computer. The GoToMyPC Connection Wizard may be able to resolve the issue and improve performance by locating and storing optimal connection settings to our data servers. GoToMyPC Pro is for one administrator and 2-50 users.

GoToMyPC gives you the flexibility to work where, when and how you want. GoToMyPC is for one user with 1-20 computers to access. GoToMyPC may be unable to establish a connection to our servers to start a session. GoToMyPC is designed for individual users, while GoToMyPC Pro and GoToMyPC Corporate allow the central administration of multiple users. This might require you to phone or email someone near the host computer to physically reboot the computer. Many issues can be resolved by simply rebooting your host computer. If you run into a 'Unable to Connect' message, read through the troubleshooting tips below. There is a variety of issues that can prevent a successful GoToMyPC connection.

Gotomypc comlogin